Everyone knows the problem with leads – the digital transformation to create sales from them has only gone halfway. While over 90% of buyers search for products online, the tools to then connect those consumers with knowledgeable salespeople has yet to be optimized, automated and accelerated.
Despite the well-proven fact that lead quality deteriorates as response time increases, consumers currently endure an average 15+ hour wait time to their inquiries (approximately half of all inquiries get no response at all). No wonder salespeople complain about the poor quality of leads generated online!
Connect Now solves the problem by creating an engaging website experience while the consumer browses your products, prompting them to request a call of text. Once the lead is captured, Connect Now instantly routes the contact to salespeople available to respond, and begin the sales process. Request a demo.
Salespeople are able to provide immediate response in the customer’s moment of need, increasing their close rate.
With full metrics tracking through the platform, businesses get unprecedented visibility into lead and sales rep performance.
Consumers enjoy immediate gratification which makes for a better customer experience and higher perception of service.